We all know that look. You reach into the pantry for your dog’s favorite kibble, and… it’s empty. Your heart sinks because your furry best friend is staring at you with those big, hungry eyes. In the past, this meant a frantic trip to the store. But today, petsmart delivery is here to save the day! Whether you need a giant bag of cat litter, a new squeaky toy, or even a specialized aquarium filter, getting it brought straight to your door has never been easier or faster.
The world of getting pet supplies online has changed a lot lately. In 2026, petsmart delivery offers more than just a box in the mail a week later. You can now get items in a few hours or schedule them so you never run out again. I’ve spent a lot of time testing these services for my own pets, and I want to share the “inside scoop” on how to save the most money and get your orders as quickly as possible. Let’s dive into how you can make your life easier and your pet happier!
PetSmart Company & Delivery Quick Facts
| Feature | Details |
| Parent Company | PetSmart LLC |
| Founded | 1986 |
| Headquarters | Phoenix, Arizona, USA |
| Main Delivery Partners | DoorDash, Instacart, Uber Eats, Shipt |
| Standard Shipping Fee | Free on orders over $49 (for Treats Rewards members) |
| Same-Day Delivery | Available in most locations via local stores |
| Autoship Discount | 35% off your first order; 5% off future orders |
| Rewards Program | PetSmart Treats Rewards (Free to join) |
How Does PetSmart Delivery Work in 2026?
When you choose petsmart delivery, you aren’t stuck with just one way to get your items. The company uses a “hub and spoke” system. This means some items come from big warehouses, while others come directly from the PetSmart store down the street. If you live in a big city, your petsmart delivery might even arrive on a scooter or in a local delivery driver’s car!
The best part about the current system is the integration. When you shop on the website or the app, the system automatically checks which stores near you have your items in stock. This makes petsmart delivery incredibly reliable because it uses real-time inventory. You won’t have to worry about ordering a specific leash only to find out it’s out of stock three days later.
Exploring Same-Day Delivery Options
Sometimes, tomorrow isn’t soon enough. That is where same-day petsmart delivery shines. This service is powered by partners like DoorDash and Instacart. If you place your order before the afternoon cutoff (usually around 2:00 PM local time), a shopper will go to the store, grab your items, and bring them to your house within a few hours.
I’ve used this for “pet emergencies,” like when my cat decided she suddenly hated her usual brand of litter. I hopped onto the app, selected petsmart delivery, and had a fresh bag of a different brand at my door before dinner. It’s a total game-changer for busy pet parents who can’t always slip away to the retail store during business hours.
Understanding Shipping Costs and Fees
Let’s talk money, because nobody likes surprise fees at checkout. For standard petsmart delivery, the “magic number” is usually $49. If your cart is over that amount and you are a Treats Rewards member, your shipping is often free! If you are buying a large bag of food or a few cases of canned food, you will hit that $49 mark very quickly.
However, same-day petsmart delivery might have a small fee depending on your location and the delivery partner used. Sometimes there are “service fees” or small delivery charges if you aren’t part of a specific subscription like DoorDash DashPass. It is always a good idea to check the “Order Summary” before you click buy to see exactly what you are paying for.
Why You Should Use the PetSmart App
If you want the smoothest petsmart delivery experience, you really need to download their mobile app. It is designed to be very simple to use. You can track your driver in real-time for same-day orders, similar to how you track a pizza delivery. This way, you know exactly when to open the door so your excited dog doesn’t bowl over the delivery person!
The app also stores your pet’s “biography” and previous orders. This makes re-ordering through petsmart delivery a one-tap process. Instead of searching for “grain-free salmon dog food” every time, you just go to your order history and hit “Buy Again.” It saves a ton of time and ensures you never accidentally buy the wrong flavor or size.
The Perks of PetSmart Autoship
Autoship is the “set it and forget it” version of petsmart delivery. If you know your dog eats one bag of food every four weeks, you can schedule it to arrive at your door automatically. Not only is this convenient, but it also saves you a lot of cash. Usually, PetSmart gives you a massive 35% discount on your very first Autoship order.
After that first big win, you still get a 5% discount on every future petsmart delivery through the Autoship program. It’s like getting paid to be organized! Plus, you can pause, skip, or cancel these deliveries whenever you want. If you’re going on vacation and don’t need food that week, you just click a button in your account settings.
PetSmart Treats Rewards and Delivery
Are you a member of the Treats Rewards program? If not, you’re leaving money on the table. This free loyalty program works perfectly with petsmart delivery. For every dollar you spend on your pet’s needs, you earn points. These points can be turned into “Treats Dollars” that you can spend on your next order.
When you use petsmart delivery, your points are automatically added to your account. Sometimes, PetSmart runs “Bonus Point” events where you can earn 2x or 10x the points just for choosing a specific delivery method. It is a fantastic way to stack savings while making sure your lizard, bird, or hamster has everything they need.
What Items Are Eligible for Delivery?
Most things you see in a physical store are available for petsmart delivery. This includes heavy bags of food, crates, toys, and grooming supplies. However, there are a few exceptions. Extremely heavy items (like huge 75-gallon glass fish tanks) might have special shipping requirements or might only be available for “In-Store Pickup.”
Also, live pets (like hamsters or fish) are never sent via petsmart delivery for their safety. You’ll need to visit a local store to bring a new friend home. But once they are home, you can use petsmart delivery to get their bedding, food, and heat lamps sent directly to you. It keeps the heavy lifting off your back!
How to Track Your PetSmart Order
Once you hit the “place order” button, the anticipation starts. PetSmart makes it very easy to stay in the loop. You will get an email confirmation immediately, followed by a second email once your petsmart delivery is on the move. This email will contain a tracking link from carriers like FedEx, UPS, or the local delivery partner.
I personally love the text notifications. You can opt-in to get a text when your petsmart delivery is “out for delivery” and another one when it has been safely dropped off at your porch. This is especially helpful in the summer or winter, as you don’t want pet meds or certain foods sitting out in extreme temperatures for too long.
Comparing PetSmart and Chewy Delivery
A lot of people ask, “Is petsmart delivery better than Chewy?” The answer depends on what you need. Chewy is great for a huge selection, but PetSmart has a secret weapon: physical stores. Because PetSmart has thousands of locations, their same-day petsmart delivery is often faster than Chewy’s fastest shipping in many neighborhoods.
If you need something right now, PetSmart is the winner because a local driver can pick it up from a store two miles away. If you are just stocking up for next month, both services are very similar in price and speed. Many pet parents (including myself) use a mix of both to make sure they get the best deals and the fastest service.
Returning Items from a Delivery Order
What happens if you order a dog sweater through petsmart delivery and it’s way too small? Don’t worry! PetSmart has a very “human-friendly” return policy. You can actually take most items you bought online back to any local PetSmart store. This is much easier than boxing it back up and heading to the post office.
Just bring your order confirmation (it’s in your email or app) to the customer service desk. They will scan it and put the money back on your card. If you can’t get to a store, you can also mail it back, but keep in mind that shipping fees for returns might apply. For the best experience with petsmart delivery, the in-store return is definitely the way to go.
Conclusion: Making Pet Care Stress-Free
At the end of the day, petsmart delivery is all about giving you more time to play with your pets and less time standing in checkout lines. With options ranging from standard shipping to lightning-fast same-day service, there is a solution for every budget and timeline. By using the app and joining the Treats Rewards program, you can save money while ensuring your pets are always well-fed and happy.
Next time you see that food bowl getting low, don’t stress! Just hop online, choose petsmart delivery, and let the experts handle the rest. Your pet will thank you (probably with some extra licks or purrs), and your back will thank you for not carrying those heavy bags from the car!
Frequently Asked Questions (FAQs)
1. How long does PetSmart standard delivery take?
Standard petsmart delivery usually arrives within 2 to 3 business days. If you live in a remote area, it might take a little longer, but they are generally very quick!
2. Is there a way to get free PetSmart delivery?
Yes! If you spend $49 or more and are a Treats Rewards member, you can get free standard shipping. Some promotions also offer free same-day delivery on your first order.
3. Can I track my PetSmart driver in real-time?
If you choose same-day petsmart delivery through the app or a partner like DoorDash, you can often see a map with your driver’s location as they head to your house.
4. What if my delivery is missing an item?
If your petsmart delivery shows up with something missing, just call their customer care at 1-888-839-9638. They are very helpful and will usually send a replacement right away.
5. Can I use coupons on delivery orders?
Absolutely! You can enter promo codes at checkout on the website or app. Plus, your Treats Rewards points can be applied to lower the total cost of your petsmart delivery.
6. Does PetSmart deliver on weekends?
Yes, same-day petsmart delivery via partners like DoorDash works on Saturdays and Sundays. Standard shipping through FedEx or UPS usually delivers on Saturdays but may skip Sundays.
